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Last updated: July 2026
These Terms and Conditions ("Terms") govern your use of the website hosting, management, and digital services ("Services") provided by Rafael Cardoso LTD, a company registered in England and Wales (company number 17323841), whose registered office is at 17 Nethercroft Lane, Chesterfield, S45 9DE, trading as "Webdesign Xpress" ("we", "us", "our", "the Company").
By subscribing to our Services or purchasing any products, you ("Client", "you", "your") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
Key Definitions:
"Service" means the provision of website hosting, design, maintenance, digital tools, and related digital services on a subscription or one-time payment basis.
"Website" means the website created and hosted by us on your behalf as part of the Service.
"Digital Products" means all digital tools and services including but not limited to WiFi QR Codes, Digital Business Cards, Link-in-Bio Pages, Branded Short Links, Review Collector, Digital Loyalty Cards, Digital Menus, Waitlist & Queue systems, and Dynamic QR Codes.
"Subscription" means a recurring payment arrangement for continued access to Services.
"One-Time Payment" means a single payment for a fixed service period without automatic renewal.
2.1 Website Subscription Plans: We offer three website subscription tiers with different features:
2.2 Email Add-on: Professional email services (@yourdomain.com) available as an add-on for Grace and Elegance plans. This service includes email hosting, webmail access, and standard email storage.
2.3 Digital Products: We offer the following digital products as standalone subscriptions or add-ons:
2.4 Metal Cards (Physical Product): We offer premium metal greeting and business cards as a physical, made-to-order product. The following terms apply specifically to metal card orders:
3.1 Subscription Service: Rafael Cardoso LTD provides website hosting, management, and digital services on a subscription or one-time payment basis. We do not sell website code, templates, or software. You are subscribing to our ongoing service of hosting, maintaining, and managing your website and digital products.
3.2 Service Continuity: Your website and digital products will remain online and operational for as long as your subscription is active and in good standing, or until the end of your paid service period for one-time payments. If your subscription lapses or is terminated, or if your one-time payment period expires without renewal, your services will be suspended and eventually terminated.
3.3 No Code Ownership: The source code, design elements, templates, frameworks, and all underlying technology used to create and operate your website and digital products remain the exclusive intellectual property of Rafael Cardoso LTD. No ownership rights are transferred to you at any point during or after your subscription or payment period.
3.4 Content Ownership: You retain ownership of your business content, including text, images, logos, and other materials that you provide to us for inclusion on your website or digital products. However, the manner in which this content is presented, styled, and integrated remains our intellectual property.
3.5 Data Portability: Upon request and subject to payment of any outstanding fees, we will provide you with an export of your content data (text, images) in a standard format. This does not include website code, designs, or proprietary features.
3.6 Domain Registration and Ownership: Where we register a domain name on your behalf as part of the Service, that domain is registered through our accounts and held in our name. Registering a domain on your behalf does not transfer ownership of it to you. For as long as your subscription is active and in good standing, you are granted a licence to use that domain in connection with your Website; the domain itself remains our property.
3.7 Domains on Cancellation or Termination: If your subscription is cancelled, lapses, or is terminated for any reason, your licence to use any domain we registered on your behalf ends. We are under no obligation to transfer, assign, release, or continue to renew that domain. At our sole discretion and as a goodwill gesture, we may transfer the domain to a registrar account you nominate, provided that (a) all outstanding fees owed to us are paid in full, and (b) you pay any transfer, renewal, and reasonable administrative costs (charged in accordance with clause 4.8). Any request for such a transfer must be made in writing to [email protected] within 30 days of termination. After that period we may allow the domain to expire or retain it, at our discretion.
3.8 Domains You Provide: Where you supply a domain that you registered yourself, for which you remain the named registrant, and which you do not transfer into our name or control, clauses 3.6 and 3.7 do not apply to that domain. You remain solely responsible for its registration, renewal, and management, and it remains your property throughout.
3.9 Domains Transferred to Us: If you transfer a domain that you previously held into our registrar account, or otherwise place it under our control, then from the date of that transfer the domain is held in our name and is treated in the same way as a domain we registered on your behalf under clauses 3.6 and 3.7. In particular, transferring the domain back to you (or to any account you nominate) on or after cancellation or termination is at our discretion and may incur transfer, renewal, and administrative costs, charged in accordance with clause 4.8. The fact that you originally supplied or previously owned the domain does not entitle you to its return free of charge or as of right.
3.10 Domain Renewal and Loss: While your subscription is active and paid, we will manage the renewal of any domain we registered on your behalf or that you transferred to us. We are not liable for the loss, suspension, or expiry of a domain resulting from cancellation, termination, non-payment, or circumstances outside our reasonable control, nor for any third party subsequently registering a lapsed domain.
3.11 Code Buy-Out (Optional Purchase): Notwithstanding clauses 3.3 and 8, you may request to purchase the source code of your Website. Any such buy-out is at our discretion and subject to a separate written agreement. Unless a different amount is agreed in writing, the buy-out price is 150 times the monthly subscription price applicable to your plan (or, for one-time payment arrangements, 150 times the equivalent monthly price). Upon receipt of the buy-out fee in full and settlement of any outstanding fees, we will assign to you ownership of the bespoke source code developed specifically for your Website. Our general frameworks, libraries, templates, reusable components, and any third-party or open-source software remain the property of us or their respective owners and are provided under their existing licences; you receive a licence to use them only as incorporated within your Website's codebase. A code buy-out does not include hosting, deployment, maintenance, or support, which remain separately chargeable in accordance with clause 4.8, and we accept no liability for the code once it is modified or operated outside our infrastructure.
3.12 What Your Payments Are For (Development vs Hosting): For the avoidance of doubt, and regardless of any wording used on our website, in quotes, invoices, checkout pages, or correspondence, every payment you make to us is a payment for services and never a purchase of software, code, or intellectual property. In particular: (a) any initial, upfront, setup, build, or "development" fee is payment for the professional design, development, configuration, and deployment work we carry out — it is a fee for our labour and services, not a purchase of the resulting source code, design files, frameworks, or technology, and it transfers no ownership to you; (b) any recurring subscription, renewal, or one-time service payment is payment for the ongoing services of hosting, maintenance, management, monitoring, updates, and support — it is not a purchase of code and does not accrue, build up, or count towards any ownership interest, however long or however much you pay; and (c) no payment or combination of payments, however large or however long made, entitles you to ownership of the source code, designs, or any other intellectual property. Ownership of code passes to you only if and when a separate written code buy-out is agreed and paid in full under clause 3.11.
3.13 All Projects Remain Our Property: All Websites, web applications, designs, layouts, code, digital products, configurations, and other deliverables that we create, develop, host, or manage for you are, and at all times remain, the sole and exclusive property of the Company, regardless of who conceived, requested, described, supplied ideas or materials for, or paid for them, and regardless of the amount paid. You receive only the limited, non-exclusive, non-transferable licence to use them set out in these Terms, and only for as long as your subscription or paid service period is active and in good standing. This applies to every project and every client without exception. You must not copy, reproduce, resell, redistribute, sub-licence, host elsewhere, reverse-engineer, decompile, or create derivative works from any part of the deliverables or their underlying code, nor permit or enable any third party to do so, save to the extent this restriction cannot lawfully be excluded.
4.1 Pricing: All prices are displayed on our website and are quoted in British Pounds Sterling (GBP) for UK customers and Euros (EUR) for European customers. Prices include VAT where applicable. We reserve the right to adjust prices; existing customers will receive 30 days' notice before any price increase affects their renewal.
4.2 Billing Periods: Subscriptions are available in the following billing periods: Monthly, 6 Months, 1 Year, 2 Years, 3 Years, 4 Years, and 5 Years. Longer billing periods receive discounted rates as displayed at the time of purchase.
4.3 Payment Methods - Subscriptions: Recurring subscription payments are processed securely through Stripe. Accepted payment methods include major credit and debit cards (Visa, Mastercard, American Express). Your payment details are stored securely by Stripe and are never stored on our servers.
4.4 Payment Methods - One-Time Payments: For annual and multi-year billing periods, one-time payment options are available. These include:
4.5 One-Time vs Subscription Payments: One-time payments provide service access for the full paid period without automatic renewal. You will receive notification before your service period ends with renewal options. Subscriptions automatically renew unless cancelled before the renewal date.
4.6 Failed Payments: If a subscription payment fails, we will attempt to notify you and retry the payment. If payment is not received within 14 days, we reserve the right to suspend your services. After 30 days of non-payment, your subscription may be terminated and services deactivated.
4.7 Taxes: All prices include UK VAT at the applicable rate. For EU customers, VAT is charged according to EU VAT rules. Business customers in the EU may be required to provide a valid VAT number for reverse charge purposes.
4.8 Additional Services, Support, and Hourly Rate: Work you request that falls outside the scope of your active subscription or paid service — including but not limited to domain transfers, domain configuration and migrations, additional support, consultations, technical advice, and ad-hoc changes — may be chargeable. Unless a lower rate is agreed in writing, such work is charged at our standard rate of £100 per hour (or the equivalent in your local currency), subject to a minimum charge of one hour and thereafter billed in fifteen-minute increments. Chargeable work, together with any third-party costs (such as registrar transfer or renewal fees), must be paid in advance: we will provide an estimate and require payment in full before the work begins. Advance payments for work already carried out are non-refundable.
4.9 Late Payment and Interest: Payment is due on the date shown on your invoice or subscription schedule. If any sum is not paid when due, we may, without prejudice to any other right or remedy: (a) charge interest on the overdue amount at 8% per annum above the Bank of England base rate, accruing daily from the due date until payment is received in full, both before and after any judgment; (b) recover all reasonable costs of recovering the debt, including administrative time (charged in accordance with clause 4.8), debt-recovery or collection-agency fees, and legal costs; and (c) suspend, disable, or take offline your Website, digital products, email, and any associated domain until all overdue sums, interest, and costs are paid in full. Suspension does not reduce or discharge your payment obligations, and charges continue to accrue during any period of suspension. Where you are a business customer, the Late Payment of Commercial Debts (Interest) Act 1998 applies in addition to this clause. Nothing in this clause affects your statutory rights as a consumer.
4.10 Chargebacks and Payment Reversals: If you initiate a chargeback, payment dispute, or reversal with your card issuer, bank, or a payment provider (including Klarna) in respect of a payment that was properly due, you agree that this constitutes a breach of these Terms. In such a case we reserve the right to: (a) contest the chargeback and submit these Terms, your order, and your usage records as evidence that the charge was valid; (b) charge you a reasonable administrative fee of £35 (or the equivalent in your local currency) per chargeback to cover our handling costs and any fee levied on us by the payment provider; (c) recover the disputed amount, together with any such fees and interest under clause 4.9, as a debt; and (d) suspend or terminate your Services pending resolution. This clause does not apply where you are genuinely exercising a statutory right to a refund, or where the charge was made in error by us.
4.11 Missed Subscription Payments — Service Pause and Reduced-Rate Charge: If a scheduled subscription payment is missed or is not received when due, we may pause, suspend, or take offline your Website, digital products, email, and associated services until the outstanding payment is regularised (that is, brought fully up to date). In addition, for each day of your current subscription period during which payment remains outstanding, a charge equal to 50% of the standard pro-rata daily rate of your subscription applies, calculated from the payment due date until the outstanding amount is paid in full. This reduced-rate charge reflects the continued reservation of your service, data, hosting, and domain during the unpaid period and is payable in addition to resuming your normal subscription. Pausing the service does not reduce or discharge your payment obligations, and this clause applies without prejudice to our rights under clauses 4.6 and 4.9. Nothing in this clause affects your statutory rights as a consumer.
5.1 Your Right to Cancel (Cooling-Off Period): If you are a consumer in the UK or EU, you have the right to cancel within 14 days of subscribing without giving any reason (the "cooling-off period"). This right applies under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) and the Consumer Rights Directive (EU).
5.2 Exercising Your Cancellation Right: To exercise your cancellation right, you must inform us of your decision by a clear statement (e.g., email to [email protected]). You may use the cancellation form provided but it is not obligatory.
5.3 Digital Content and Loss of Cancellation Right: If you have requested that the digital content or service begins during the cooling-off period, you acknowledge that you will lose your right to cancel once the digital content has been fully provided or the service has begun to be performed. By proceeding with your purchase and requesting immediate access, you expressly consent to this.
5.4 Refunds During Cooling-Off Period: If you cancel within the cooling-off period before the service has begun or before requesting immediate access, you will receive a full refund within 14 days. If you requested immediate access and cancel within the cooling-off period, you will be charged a proportionate amount for the service provided up to that point.
5.5 Cancellation After Cooling-Off Period: You may cancel your subscription at any time after the cooling-off period by contacting us or through your account dashboard. Cancellation will take effect at the end of your current billing period. No refunds are provided for unused portions of the current billing period.
5.6 One-Time Payment Cancellations: One-time payments for annual or multi-year periods are non-refundable after the cooling-off period. Service continues until the end of the paid period without automatic renewal.
5.7 Klarna Payments: If you used Klarna for payment, any refund will be processed through Klarna according to their refund procedures. Outstanding Klarna payment obligations remain due according to Klarna's terms.
5.8 Cancellation by Us: We reserve the right to terminate your subscription or service immediately if you breach these Terms, use the Service for unlawful purposes, engage in conduct that could harm our reputation or other clients, or fail to pay outstanding fees.
5.9 Consumer Rights Act 2015 (UK): If you are a UK consumer, you have statutory rights under the Consumer Rights Act 2015. Digital content must be of satisfactory quality, fit for purpose, and as described. If digital content is faulty, you have the right to a repair or replacement, and if this is not possible, you may be entitled to a refund. Nothing in these Terms affects your statutory rights.
6.1 Uptime: We aim to maintain 99.9% uptime for our Services but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible. We are not liable for downtime caused by factors outside our control.
6.2 Support: Support is provided via email. Response times vary by subscription tier: Standard (48 hours), Dedicated/VIP (24 hours for Elegance), Priority/Same-Day (for Prestige).
6.3 Updates and Modifications: We may update, modify, or improve the Service from time to time. Such changes will not materially reduce the core functionality of your services during your active subscription or payment period.
6.4 Third-Party Services: Our Services may integrate with third-party services (payment processors, email providers, etc.). We are not responsible for the availability or performance of third-party services.
7.1 You must provide accurate and complete information when subscribing and keep your account details up to date.
7.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
7.3 You are responsible for all content you provide for your website and digital products and warrant that you have the right to use such content.
7.4 You must not use the Service for any unlawful purpose, to distribute harmful content, or in a way that infringes the rights of others.
7.5 You must not attempt to gain unauthorised access to the Service, other accounts, or our systems.
7.6 You must comply with all applicable laws and regulations, including data protection laws if you collect personal data through your website or products.
8.1 All intellectual property rights in the Service, including but not limited to code, designs, templates, software, documentation, and branding, are owned by Rafael Cardoso LTD and are protected by UK and international intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable licence to use the Service for the duration of your subscription or payment period only.
8.3 Upon termination of your subscription or expiry of your payment period, all rights granted to you under these Terms will cease immediately.
8.4 You retain ownership of content you provide (text, images, logos) but grant us a licence to use this content solely for the purpose of providing the Services.
8.5 Retention of Title Until Payment: notwithstanding any other provision of these Terms, all intellectual property rights, licences, and rights of use in any Website, design, deliverable, software, or digital product created for you, and in any domain we have registered or hold on your behalf, remain vested in Rafael Cardoso LTD, and no licence to use them is granted to you, until we have received payment in full and in cleared funds of all sums due (including any interest and costs). Until such payment we retain a lien over the deliverables and may withhold, suspend, disable, or take them offline. Any licence granted under clause 8.2 is conditional upon your account remaining paid and in good standing and terminates automatically upon non-payment.
9.1 To the fullest extent permitted by law, Rafael Cardoso LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, nor for any loss of profits, revenue, anticipated savings, business, contracts, goodwill, or data or its corruption, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, even if such loss was foreseeable or we were advised of its possibility.
9.2 Our total aggregate liability to you for any and all claims arising from or related to the Service, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total amount you have actually paid to us for the Service in the 3 months immediately preceding the event giving rise to the claim.
9.3 Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; breach of terms implied by law; defective digital content under the Consumer Rights Act 2015; or any other liability that cannot be excluded by law.
9.4 We are not liable for failures or delays caused by circumstances beyond our reasonable control (force majeure), including natural disasters, utility failures, cyber-attacks, or government actions.
10.1 We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (GDPR) where applicable. Please refer to our Privacy Policy for full details.
10.2 We act as a data processor for any personal data you collect through your website or digital products. You remain the data controller and are responsible for ensuring your collection and use of personal data complies with applicable data protection laws.
10.3 We implement appropriate technical and organisational measures to protect personal data, including encryption, secure hosting, and access controls.
10.4 Your data may be stored on servers located in the UK and/or EU. We will not transfer personal data outside these regions without appropriate safeguards.
11.1 These Terms are governed by and construed in accordance with the laws of England and Wales.
11.2 If you are a UK consumer, you may have rights under UK law that cannot be overridden by contract. For EU consumers, you will benefit from any mandatory provisions of the law of your country of residence.
11.3 We encourage you to contact us first to resolve any disputes. Many issues can be resolved quickly through our support team at [email protected].
11.4 EU consumers may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
11.5 Any disputes that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where you are entitled to bring proceedings in your local courts under consumer protection law.
12.1 We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices.
12.2 Material changes will be notified to you via email or through your account dashboard at least 30 days before taking effect.
12.3 Continued use of the Service after such notification constitutes acceptance of the updated Terms.
12.4 If you do not agree to the updated Terms, you may cancel your subscription before the changes take effect.
13.1 Entire Agreement: These Terms, together with our Privacy Policy and any specific product terms, constitute the entire agreement between you and us.
13.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
13.3 Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
13.4 Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of assets.
13.5 Third-Party Rights: These Terms do not give rights to any third party under the Contracts (Rights of Third Parties) Act 1999.
14.1 Authority of Sales Representatives: Sales representatives, agents, affiliates, or any third parties acting on our behalf ("Sales Representatives") have limited authority to represent Rafael Cardoso LTD. Sales Representatives are authorised only to present our Services and pricing as published on our official website and marketing materials.
14.2 No Authority to Modify Terms: Sales Representatives do not have authority to modify, amend, waive, or supplement these Terms and Conditions. Any promises, representations, or commitments made by Sales Representatives that differ from or exceed the scope of these Terms are not binding on Rafael Cardoso LTD unless confirmed in writing by Rafael Cardoso LTD directly via official company email ([email protected]).
14.3 Verbal Representations: You acknowledge that any verbal representations, promises, or guarantees made by Sales Representatives are not binding unless confirmed in writing by Rafael Cardoso LTD. We encourage you to verify any claims or promises with us directly before making a purchase decision.
14.4 Pricing and Discounts: Only discounts and pricing structures published on our official website or confirmed in writing by Rafael Cardoso LTD are valid. Sales Representatives cannot offer, promise, or guarantee discounts, special pricing, or promotional offers beyond what is officially advertised without prior written approval from Rafael Cardoso LTD.
14.5 Limitation of Liability for Agent Conduct: To the maximum extent permitted by law, Rafael Cardoso LTD shall not be liable for any unauthorised representations, promises, guarantees, or commitments made by Sales Representatives that are not confirmed in writing by Rafael Cardoso LTD. Any reliance on such unauthorised representations is at your own risk.
14.6 Independent Contractors: Sales Representatives may be independent contractors and are not employees of Rafael Cardoso LTD. Rafael Cardoso LTD does not control the manner or means by which Sales Representatives perform their services, and Sales Representatives are responsible for their own conduct, taxes, and compliance with applicable laws.
14.7 Complaints About Sales Representatives: If you have any concerns about the conduct of a Sales Representative, including but not limited to misrepresentation, aggressive sales tactics, or unprofessional behaviour, please report this to us immediately at [email protected]. We take such complaints seriously and will investigate accordingly.
14.8 Confirmation Requirement: For your protection and ours, we strongly recommend that all material terms, special arrangements, or any departures from our standard Terms be confirmed in writing via email before you commit to a purchase. Only written confirmations from [email protected] constitute binding agreements.
15.1 Your Indemnification: You agree to indemnify, defend, and hold harmless Rafael Cardoso LTD, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable legal fees, arising out of or relating to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of any third party; (d) any content you submit or publish through the Services; (e) any fraudulent or illegal activity conducted by you.
15.2 Defence Control: We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate fully with us in asserting any available defences.
If you have any questions about these Terms, our Services, or wish to exercise any of your rights, please contact us at:
Email: [email protected]
Rafael Cardoso LTD — a company registered in England and Wales, company number 17323841. Registered office: 17 Nethercroft Lane, Chesterfield, S45 9DE. Trading as Webdesign Xpress.
The following terms apply when Rafael Cardoso LTD is engaged as a subcontractor, freelancer, or service provider by another business, agency, or professional ("the Contracting Party") to deliver services on behalf of the Contracting Party's own clients.
17.1 Scope of B2B Engagement: When subcontracted, Rafael Cardoso LTD provides the agreed services (website development, hosting, digital products, metal cards, or other deliverables) as specified in the written agreement, statement of work (SOW), or purchase order between the parties. These Terms apply in addition to any separate B2B agreement, and in case of conflict, the specific B2B agreement shall prevail.
17.2 White-Label and Reseller Rights: The Contracting Party may present the delivered work to their own clients under their own brand (white-label) unless otherwise specified. However, the underlying code, frameworks, templates, and technology remain the intellectual property of Rafael Cardoso LTD. No source code ownership is transferred unless explicitly agreed in writing.
17.3 Pricing and Payment Terms: B2B pricing is agreed separately and may differ from published consumer pricing. Unless otherwise agreed in writing: (a) invoices are payable within 14 days of issue; (b) late payments incur interest at 8% above the Bank of England base rate per annum (Late Payment of Commercial Debts (Interest) Act 1998); (c) Rafael Cardoso LTD reserves the right to suspend work on outstanding invoices exceeding 30 days.
17.4 Service Level and Turnaround: Turnaround times and service levels for B2B engagements are as agreed in the specific project scope. Where no specific timeline is agreed, reasonable timeframes apply. Rush or priority requests may be subject to additional charges.
17.5 Limitation of Liability (B2B): In B2B arrangements, consumer protection legislation (including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013) does not apply. Liability is limited to the total fees paid under the specific engagement. Rafael Cardoso LTD shall not be liable for any indirect, consequential, or incidental losses, including loss of profits, loss of business, or third-party claims arising from the Contracting Party's use of the deliverables.
17.6 Confidentiality: Both parties agree to keep confidential any proprietary information, client data, pricing structures, and business processes disclosed during the engagement. This obligation survives termination of the agreement for a period of 2 years.
17.7 Non-Solicitation: During the term of the engagement and for 12 months thereafter, neither party shall directly solicit or attempt to engage the other party's clients or end-users with whom they have had contact through the B2B arrangement, without prior written consent.
17.8 Termination of B2B Engagement: Either party may terminate a B2B engagement with 30 days' written notice. Upon termination: (a) all outstanding invoices become immediately due; (b) work in progress will be delivered in its current state; (c) ongoing hosting and maintenance obligations cease at the end of the notice period unless separately agreed.
17.9 Indemnification (B2B): The Contracting Party agrees to indemnify Rafael Cardoso LTD against any claims, losses, or damages arising from: (a) the Contracting Party's representations to their own clients about the services; (b) modifications made to deliverables by the Contracting Party or third parties; (c) use of deliverables in a manner not contemplated by the original scope of work.
17.10 Domain Names (B2B): Any domain name registered by Rafael Cardoso LTD in the course of a B2B engagement, or transferred to Rafael Cardoso LTD during the engagement, is held in our name and remains our property unless the specific B2B agreement expressly states otherwise in writing. On termination, transfer of such a domain to the Contracting Party or its end client is at our discretion and conditional on payment of all outstanding invoices and any transfer, renewal, and administrative costs (charged in accordance with clause 4.8). Rafael Cardoso LTD is not liable for the lapse or loss of any domain following termination or non-payment.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
As a consumer, you have legal rights in relation to Services that are not provided with reasonable skill and care, or if the materials we use are faulty or not as described. Nothing in these Terms will affect these statutory rights.